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Applications Engineer:
SUMMARY: To generate sales and ensure customer satisfaction by providing application, technical and product support to customers and win profitable business.
To Provide technical and commercial support for the sales process including preparation of commercial/technical proposals and documents that define preliminary control system design, hardware requirements, etc.
ESSENTIAL FUNCTIONS/DUTIES:
Provide objective customer/technical support application needs via phone or in-field support
Provide technical support for sales employees, representatives, customers and information to order-entry group
Understand and anticipate customer needs, and offer company solutions to meet those needs
Develop proposals including pricing and product selection
Product cross sell and up-sell
Review customer orders for accuracy and technical compliance
Provide application and product training; develop webinars and videos for repeatable customer training
Identify new product and feature needs, and participate in objectively defining new product development initiatives and product validation tests
Assist in the review of existing customer installations to look for process/product improvements and related economic justifications
Develop and present application papers for common solutions and applications to customers in individual or society level sessions
Use engineering studies and design documents with assistance from senior application engineer and other departments to generate basis of design and test requirement documents for successful product development projects
Travel to customer sites
•Troubleshoot products in applications and potentially service products in the field
•Training seminars
•Technical sales support working with customer’s engineers to identify and develop requirements for new application opportunities that would include use existing products, require enhancements to existing products, or for new products
Travel to train sales representatives
Education & Experience:•Minimum of a B.S. in Mechanical or Instrumental Engineering or related discipline from an accreditied University, a Masters Degree in Engineeirng is desirable.
•Minimum Two years experience with turbomachinery, valve, instrumentation, diesel engine, and general-purpose controls is highly desirable
•Recent experience in technical sales desired
Knowledge & Skills:
•Proficient in the use of all Microsoft Office products
•Technical writing ability with emphasis on consultative selling approach
•Language Skills:
•Ability to read, analyze, and interpret common scientific and technical journals, financial reports, engineering drawings, bills of material, and legal documents. Ability to respond to common inquiries or complaints from customers. Ability to effectively present information to top management, senior customer executives, and customer engineering staff memebers.
•Must have excellent communication, organizational, multitasking and follow up skills. Must possess mechanical/instrumentation knowledge.
•Must be self-directed, motivated and requires a minimum level of supervision.
70K to 80K



Contact Information
Contact: Chris Koch
Job Location: TX ,
Email: ckoch@natemp.com
Phone:866-342-5967

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